App Privacy Policy
Last updated: 13 October 2026
This Privacy Policy describes how Cybergarden ("we", "us", or "our") collects, uses, and shares information when you use our mobile applications for iOS and Android (collectively, the "Apps").
1. Information We Collect
Information You Provide
- Account information (name, email address, phone number)
- Profile information you choose to add
- Communications you send to us
- Content you create, upload, or share through the Apps
Information Collected Automatically
- Device information (device type, operating system, unique device identifiers)
- Log information (access times, pages viewed, app crashes)
- Usage data (features used, actions taken within the Apps)
- Location information (if you grant permission)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Apps
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Analyse usage patterns to enhance user experience
- Detect, investigate, and prevent fraudulent or unauthorised activity
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, customer support)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us permission to share your information
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfil the purposes described in this policy, unless a longer retention period is required by law.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Data portability
- Withdraw consent at any time
7. Children's Privacy
Our Apps are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. Third-Party Services
Our Apps may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
9. Push Notifications
We may send push notifications to your device. You can disable these notifications through your device settings at any time.
10. Analytics
We may use third-party analytics services to help us understand how users interact with our Apps. These services may collect information about your use of the Apps and other apps, including your device type and operating system.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: contact@cybergarden.au
- Website: https://cybergarden.au
Cybergarden
Melbourne, Australia